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Important: Each account may only request up to three password resets per day. After your request is submitted, if there is an account whose username and recovery email address matches the one you entered, an email will be sent to that address with a link to reset the password. The link expires 10 minutes after the request is made.
Check whether the details you are submitting are correct. You will not receive an email if your username or email address do not match those on the account. Note that the fields below are case sensitive.
If there is an account whose username and recovery email address matches the one you entered, an email was sent to that address with a link to reset the password. The link expires in 10 minutes. You may have to check your spam or blocked inbox for the password reset email.
To reset the password, you need to enter a code. The code is:
Remember this code as you will need it later. Maybe write it down somewhere?
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